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Microsoft Dynamics Solution Architect

We are seeking an experienced and certified Microsoft Dynamics Solution Architect with expertise in Change Management to join our team. The ideal candidate will be responsible for designing, implementing, and optimizing Microsoft Dynamics solutions while leading change management initiatives to ensure successful adoption and business transformation. This role requires a strong technical background, strategic vision, and excellent leadership skills to align Dynamics solutions with organizational goals and drive change effectively.

Key Responsibilities

  1. Solution Architecture and Design

    • Design end-to-end solutions using Microsoft Dynamics 365, including modules like Sales, Customer Service, Marketing, Finance, and Supply Chain.

    • Develop scalable and secure architectures that align with business needs and industry best practices.

    • Collaborate with stakeholders to define technical requirements and translate them into functional specifications.

    • Lead the integration of Dynamics 365 with other systems and platforms.

  2. Implementation and Optimization

    • Oversee the implementation and configuration of Microsoft Dynamics 365 solutions.

    • Optimize existing Dynamics environments for improved performance, usability, and scalability.

    • Ensure compliance with security and data governance standards.

    • Guide the technical team on best practices and resolve architectural challenges.

  3. Change Management

    • Develop and execute change management strategies to drive user adoption of Dynamics solutions.

    • Conduct stakeholder analysis and identify potential resistance points.

    • Facilitate training, workshops, and communication plans to ensure smooth transitions.

    • Monitor and measure change effectiveness and address gaps.

  4. Leadership and Collaboration

    • Act as the primary technical advisor to business leaders, project managers, and cross-functional teams.

    • Mentor and guide junior architects and technical consultants.

    • Build and maintain relationships with key stakeholders to ensure alignment of Dynamics solutions with business objectives.

  5. Project Management

    • Provide technical leadership during project planning and execution phases.

    • Collaborate with project managers to ensure timelines, budgets, and deliverables are met.

    • Identify risks and develop mitigation strategies.

  6. Continuous Improvement

    • Stay updated on the latest Microsoft Dynamics 365 features, updates, and trends.

    • Recommend enhancements and innovative approaches to improve solution delivery.

    • Leverage feedback to refine and improve solutions and processes.

Qualifications

  • Education:

    • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field (Master's degree preferred).

  • Technical Expertise:

    • Minimum 8 years of experience with Microsoft Dynamics 365 (Sales, Customer Service, Marketing, or Finance & Operations).

    • Strong knowledge of Dynamics architecture, customization, and integrations.

    • Proficient in Power Platform, including Power Apps, Power Automate, and Power BI.

    • Experience with Azure services and DevOps methodologies.

  • Change Management Certification:

    • Certification in Change Management methodologies (e.g., Prosci, ACMP, or equivalent).

    • Demonstrated experience leading change initiatives in technology implementations.

  • Project Experience:

    • Proven track record of leading large-scale Dynamics 365 implementations across various industries.

    • Experience with Agile and Waterfall project management methodologies.

  • Soft Skills:

    • Excellent communication, presentation, and interpersonal skills.

    • Strong analytical and problem-solving abilities.

    • Ability to influence stakeholders and drive consensus.

Preferred Certifications

  • Microsoft Certified: Dynamics 365 Solutions Architect Expert.

  • Microsoft Certified: Power Platform Functional Consultant Associate.

  • Microsoft Certified: Azure Solutions Architect Expert.

  • Change Management Practitioner (e.g., Prosci, CCMP).

What We Offer

  • Competitive salary and performance-based incentives.

  • Opportunities for professional growth and training.

  • Collaborative and innovative work environment.

  • Comprehensive benefits package, including health insurance and retirement plans.

Share your resume to raghu@triitservices.com